I build brands, and the creative teams behind them

From a startup’s Series A to a tech company’s growth past $1B to a multi-billion-dollar industry leader, I’ve led brand and digital at every stage.

EBSCO logo
Dunkin' logo
Northeastern University logo
Ingram Micro logo
'47 Brand logo
Boston Red Sox logo
Extreme Networks logo
N-Able logo
Barracuda logo
BJ's logo
Mobeus
Jim MacLeod

Who is Jim?

Jim MacLeod is a creative and brand leader who has spent more than 20 years building brands and the teams behind them in B2B tech and higher education. He currently leads creative at a PE-backed enterprise SaaS company. Before that, he led digital experience at Northeastern University, served as VP, Marketing Digital Experience and Design at EBSCO with a 20-person team across 30+ countries, and built Extreme Networks’ brand team from scratch as the company grew from $300 million to more than $1 billion. He wrote The Visual Marketer (Tilt Publishing, 2025), a #1 Amazon bestseller in Design and Graphic Arts that made CMI’s 2026 Recommended Reading List, and publishes Marketing by Design, a weekly newsletter read by more than 1,000 marketers and designers.

The logo is usually the easy part of a rebrand. The hard part is getting every department and every agency to tell the same story on launch day, and still telling it a year later. That’s why I spend as much time on systems and team structure as I do on the brand itself. Consistency is more important than creativity.

30+ countries

One brand across EBSCO’s 15 localized sites

240%

conversion rate increase at Mobeus

$300M → $1B+

Extreme Networks’ growth while I built its brand team

#1 bestseller

The Visual Marketer, Amazon Design and Graphic Arts

Signature Wins

Selected work, with the scope and results behind it.

What I Lead

Most of my work sits where brand strategy meets the operations that make it stick

Brand strategy

Brand Strategy & Positioning

Deciding how a company shows up in its market, then building the message and visual language that make it recognizable. I’ve done it through multiple mergers, a startup’s first big fundraise, and a global university brand.

Visual strategy

Creative Teams That Scale

Hiring, structuring, and mentoring creative teams, and designing the intake, review, and agency models that let good work move fast. I built Extreme Networks’ team from nothing and led a 20-person global team at EBSCO.

Messaging

Design Systems for Big, Distributed Brands

Guidelines, templates, and component systems that keep hundreds of sites and contributors consistent without a designer reviewing every page.

Creative Direction

AI in the Creative Workflow

Putting AI where it speeds up production without flattening the brand. I write about this every week, and I build my own tools, including Aeto and AEO-visibility tools, to test what actually works.

“A creative genius”
– Huffington Post

What I’m Thinking About

I write about leading creative teams and building brands that hold up, and how AI is changing both.

See all blog posts

Robot in warehouse

Marketing by Design

A weekly newsletter on AI, design, and marketing for more than 1,000 marketers and creative leaders. One email with the news worth your time and my take on what it means for your team.

Let’s Chat

I’m always up for a good conversation about brand and creative leadership. Reach out about speaking, podcasts, or the newsletter, or just to compare notes.