Too often we evaluate the wrong things with data. As marketers, we need to use data to figure out what to do next. Data can help predict the future, but many of us just use data to look back in time (because that’s much easier).
When it comes to explaining what the data is indicating, make sure to include emotion in the story. This runs counter to the belief that numbers and data should remove emotion. But emotion is the best way to get people to buy into your story and take action.
These are ideas that Qlik’s Chief Learning Officer, Kevin Hanegan, talks about in a recent episode of Data Brilliant. Here are some of the other things I took away from that podcast.
Did you find this useful? Do you disagree with it? Let me know what you think.
Thanks for skimming,
-Jim